I can’t access to my mysql databases by external tools (Third Party Programs).
Even after added the wildcard “%” I still can’t access my databases.
Thank you in advance.
Have you added the wildcard “%” in your Remote MySQL tool in SiteAdmin? This is what allows the connection. If you have done this, it may be that you are using an incorrect connection string (username, password, or database name is incorrect). Please note that the database name and username MUST contain the characters preceding the _ in SiteAdmin (this would be your hosting username).
As well, you may want to confirm that the user as access to the database, in the MySQL Databases tool in SiteAdmin.
I did !!
added “%” , Checked connection string, everything is right.
but i still can’t access database !!
In that case, I would suggest you contact our support team, so we can take a closer look for you.
Problem Solved.. thanks all
You must be Logged In to post an Answer.
Not a member yet? Sign Up Now »