Account Creation Status: failed
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Answer #1
Hello,
This can sometimes happen when an account is moved from one server to another, or was canceled and reactivated. Essentially, the zone file was not removed, meaning the system thinks the account still exists.
We can take care of this for you, of course. Simply contact our support team using BackStage, and we will be happy to look into this for you. It should only take a few minutes.
Thanks!