Site5 Q&A » My outlook account has been removed and I’m trying to reinstate a new one

My outlook account has been removed and I’m trying to reinstate a new one

In: Advanced Asked By: marieharrington [2

]

This morning I worked with one of your techs on my email issue.
I can access web mail but not Outllook. I removed the exiting account and tried to start a new email account which did not work.
I cannot access the server still. Now I have no email account.

Can we try resetting the password please? Any other suggestions.

1 Answer Answer this Question Now

Jun 18, 2015

Answer #1

Hello,

You can reset the email password in SiteAdmin, under the EMail Accounts icon. Simply click the edit icon for the email address – it looks like a pencil – and you can change the password.

If that fails, please contact our support team, and we will be happy to work with you to get Outlook working normally.

Answered By: jdavey [359

]

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