Site5 Q&A » error in adding email account

error in adding email account

In: Advanced Asked By: gheeras [2

]

i tried to create a new email account but i get this msg “There was a problem adding the Email Account” this is my first email account and i followed these steps herehttp://kb.site5.com/control/siteadmin/how-to-create-a-new-e-mail-account-in-siteadmin/

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Jan 19, 2015

Answer #1

Hi there,

I am sorry to hear that. There could be a few things causing this, like that email address already existing, or your account having reached the set limit of email addresses it is allowed to create. to find out what the cause is, I would advise you contact our support team via Live Chat, accessible right from our main website, and we’ll be happy to get that working for you.

Answered By: jdavey [359

]

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