Site5 Q&A » outlook

outlook

In: Advanced Asked By: warren [2

]

incoming and outgoing e-mails are being marked as spam and therefore are not being sent or received as required

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Feb 1, 2015

Answer #1

Hi Warren,

I am sorry to hear that. We will need the full headers of one of these messages to look into this for you. Please do not post them here, as this is a public forum, but instead open a ticket with our support team with the headers of one of these messages, and explain the issue. We will be happy to get this resolved for you.

http://kb.site5.com/email/email-software/microsoft-outlook/microsoft-outlook-how-to-view-email-headers/ details how to retrieve the headers in Outlook.

Answered By: jdavey [359

]

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