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adding domain to squarespace site?

[2 Grey Star Level]

I’m having trouble using my domain with my squarespace site. I’m totally new to this so excuse me if my ignorance shows. I added the primary and secondary DNS links to my site5 domain info as per squarespace’s directions but it’s been past the 72 hour mark (i think) and it’s still not recognizing my domain.

Help!? I have no idea what I’m doing but I’ve done all I’ve read to do and now I’m stumped.


Answer #1


I am sorry to hear of the trouble you’re having. Setting up the DNS for this is something our team is familiar with. Have you contacted our support team on this? We’d be happy to take a look, and get this straightened out for you.

Answers Answered By: jdavey [359 Blue Star Level]

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