Site5 Q&A » My site is available with ‘www’ but not without. How do I make it available without as well?

My site is available with ‘www’ but not without. How do I make it available without as well?

In: Domains Asked By: engwar [2

]

I want my site to be available both with “http://www.mydomain.com” and “http://mydomain.com”

Is this something that I can configure via site5 or is it something that I set up at my domain registrar?

Sorry, new to this.

1 Answer Answer this Question Now

Feb 1, 2013

Answer #1

Hello,

If you are using our domain name servers (also known as DNS – dns.site5.com & dns2.site5.com), it should work with and without “www.” automatically. However, if you are not using our DNS servers, you will need to create an “A” record for the primary domain (sometimes referred to by registrars as @). Without knowing where your domain is currently pointed, it can be difficult to provide the correct steps in this situation. Because of this, I recommend that you contact our support team either via Backstage, or by any of the methods found at the following link.

http://www.site5.com/contact/

Happy Hosting!

Answered By: joliver [476

]

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