Site5 Q&A » How do I determine if I am connecting to FTP or SSH?

How do I determine if I am connecting to FTP or SSH?

In: Email Asked By: Leif Anderson [2

]

I recently received a notice from Site5 that you would be switching my server name from webster.site5.com to webster.accountservergroup.com and if that if I am currently connecting to FTP or SSH using the former server that I would need to change it to the new server address “in my FTP and/or SSH clients”.
Here’s the deal……..I don’t know if I am using these protocols (unless they are standard usage or automatically used), and I have don’t believe that I have any FTP and/or SSH clients…….I don’t even know what that means, so please bear with me.

1 Answer Answer this Question Now

Jul 24, 2013

Answer #1

Hello Leif,

I hope this reply finds you well!

If you’re not using any software installed on your computer to manage your website, you’re probably not using FTP or SSH. If you’re logging into your control panel, and clicking on File Manager, you have nothing to worry about with regards to these changes.

If you would like to start managing your website files by using FTP or SSH, here some are helpful articles on how to get started :

http://kb.site5.com/ftp/filezilla-connec/
http://kb.site5.com/shell-access-ssh/xshell-how-to-connect-to-a-server/

I hope this answers your question! If you have any other questions, please feel free to leave a comment here, or if you prefer, you can contact our support team directly by opening a ticket through Backstage.

Answered By: joliver [476

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