I have been a customer of site5.com for over 5 years. I have been developing ruby apps for 10 years.
There are times when I need to login to my production system in the rails console. This is used primarily for debugging and to try and diagnose performance issues.
In the past the console session would run until I exited out of it. Changes made over the past year have made it impossible to go into the console session. After only 1 or 2 minutes, the process is killed.
Is there anyway that this process could be allowed to run some reasonable length of time so that it can be used?
Thanks,
Rob Little.
Answer #1
Hello Rob,
That is very strange indeed, and should not be happening. Can I ask you to contact our support team via a ticket in Backstage, so our team can take a look at it?