Site5 Q&A » How do I display a custom message/page when my main site is unavailable?

How do I display a custom message/page when my main site is unavailable?

In: Web Hosting Asked By: royceo [2

] Tags: construction, maintenance, unavailable

Last week, our main website became unavailable for a period of time due to something on the Site5 side of things. We did not find out until right at the end of that period when customers started complaining.

I would like to provide some sort of “Site Under Construction – Call to Order” type of page that is loaded automatically when my website becomes unavailable due to unforeseen circumstances. What is the best way to accomplish this? NOTE: I am looking for a solution that is implemented automatically within Site5, without user/admin intervention.

2 Answers Answer this Question Now

Mar 25, 2014

Answer #1

Hello,

Unfortunately, that is not really possible. There are only a few cases where this would come into use, and they all have their own result:

Server Issue – if the server is inaccessible or Apache is down on the server, any splash page would not load at all, and visitors will get an error message that the page could not be found/oaded.

Account Issue – if the account is suspended or disabled for some reason (it can happen, though we take every opportunity to avoid this, if at all possible) then the server is set to display a default splash page. This cannot be edited on a per-account basis, it is set for the whole server and is used by all accounts on that server.

Answered By: jdavey [359

]

Answer #2

Ok. Thank you, jdavey.

Answered By: royceo [2

]

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