Can I cancel a domain name?
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Answer #1
While you can’t directly “cancel” a domain, you can flag it so that it does not automatically renew.
For more information on how to do this, please see the following link…
http://kb.site5.com/control/backstage/backstage-how-to-enable-or-disable-domain-auto-renew/
If you have any questions, please feel free to leave a comment here, or if you would prefer, you can contact our billing department directly by opening a ticket through Backstage.