We resolved the problem, but my ticket is still open. How do I close it?
If an issue is resolved and you would like to close a ticket, you may do so by visiting the support tab in Backstage.
For more information on how to do this, please see the following link… http://kb.site5.com/control/backstage/backstage-how-to-close-a-support-ticket/
Please be aware that some tickets can only be closed by Site5 staff.
If you have any questions, please feel free to leave a comment here. Or, if you would prefer, you can speak with our support staff by opening a ticket though Backstage.
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Answer #1
If an issue is resolved and you would like to close a ticket, you may do so by visiting the support tab in Backstage.
For more information on how to do this, please see the following link…
http://kb.site5.com/control/backstage/backstage-how-to-close-a-support-ticket/
Please be aware that some tickets can only be closed by Site5 staff.
If you have any questions, please feel free to leave a comment here. Or, if you would prefer, you can speak with our support staff by opening a ticket though Backstage.