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How do I close a ticket?

[476 Blue Star Level]

We resolved the problem, but my ticket is still open. How do I close it?

Answer #1

If an issue is resolved and you would like to close a ticket, you may do so by visiting the support tab in Backstage.

For more information on how to do this, please see the following link…
http://kb.site5.com/control/backstage/backstage-how-to-close-a-support-ticket/

Please be aware that some tickets can only be closed by Site5 staff.

If you have any questions, please feel free to leave a comment here. Or, if you would prefer, you can speak with our support staff by opening a ticket though Backstage.

Answers Answered By: joliver [476 Blue Star Level]

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