Unfortunately the MySQL User password cannot be recovered due to the one way encryption used to protect it. However, you can create a new users and assign it to the database you wish to access.
If you have any questions, please feel free to leave a comment here, or you can speak with our support team directly by opening a ticket through Backstage.
Answer #1
Unfortunately the MySQL User password cannot be recovered due to the one way encryption used to protect it. However, you can create a new users and assign it to the database you wish to access.
For information on how to do this, please pick the appropriate link below.
SiteAdmin: http://kb.site5.com/control/siteadmin/siteadmin-how-to-create-a-mysql-user-and-assign-it-to-a-database/
cPanel: http://kb.site5.com/control/cpanel/cpanel-how-to-create-a-mysql-user-and-assign-it-to-a-database/
If you have any questions, please feel free to leave a comment here, or you can speak with our support team directly by opening a ticket through Backstage.
Happy Hosting!