Site5 - Built For Designers & Developers MENU

Can Site5 DNS support SRV records for Office 365?

[2 Grey Star Level]

Microsoft Office 365 requires some SRV records to be configured in DNS. I can’t find SRV options in the advanced DNS configuration area. Is this possible or not?

Answer #1

Yes, it is possible to set this up on our DNS servers. Our support team will need to add these records, though – you can request this in a ticket, from Backstage.

Answers Answered By: jdavey [359 Blue Star Level]

Answer #2

You can setup SRV records for any of your customers through your WHM Control Panel (DNS Functions –> Edit DNS Zone).

I have a customer in another hoster which I want to transfer to Site5 but I cannot because they want to deal with their zone file on their own and be able to manage themselves their SRV records (for Office 365 and other applications).

Currently Site5’s cPanel is at version 11.44.3
Because of popular demand, the SRV record handling in the Advanced DNS area of cPanel was added in the version 11.48 (Jan 2015).

Is there a possibility of Site5 upgrading to 11.48?

Answers Answered By: swayinfo [16 Grey Star Level]

Answer #3

Hi there,

Yes, this is an option in 11.48, and as you mentioned we are running 11.44.3. While there is no set timeline for an upgrade, we are looking at our options for this. Keep an eye and your email, as any upgrades of this nature should be posted there and sent out as an email to our customers.

Answers Answered By: jdavey [359 Blue Star Level]

Answer #4

I want to thank James Davey and Site5.
My Reseller Premier Hosting accounts have been upgraded to cPanel version 11.48 and the Advanced DNS Zone Editor now has a SRV record choice though no announcement was posted anywhere.

However the cPanel/SiteAdmin of my hostpro+Turbo accounts still do not have the SRV record shoice.

Is the upgrading of the cPanels/SiteAdmins implemented gradually?

Answers Answered By: swayinfo [16 Grey Star Level]

Answer #5


Yes, upgrades like that are done in batches 🙂

Answers Answered By: jdavey [359 Blue Star Level]

Answer #6

I submitted the request to support and they handled it correctly within a few hours. Thanks again, Site5!

Answers Answered By: [email protected] [2 Grey Star Level]

Answer this Question

You must be Logged In to post an Answer.

Not a member yet? Sign Up Now »

Money Back Guarantees
Click to verify BBB accreditation and to see a BBB report.