What cities/countries do you currently have servers in?
Is there a place where I can see what locations you offer?
Can you move my accounts from my current host to your servers?
Do you offer a migration service to help me move my sites from my current host to Site5?
We’re looking for a host to sponsor our site, is that something that you’ll be able to do for us?
Does Site5 do any kind of sponsor based hosting?
Can your servers host multiple TLDs such as .eu or .es?
Is it possible to use other top level domains like .eu or .es at Site5?
Is the domain name registration included in the cost of the hosting packages?
When I sign up for hosting, is the domain registration included in the price?
Can I also transfer my domain name registrations to you, if so, how do I do that?
I would like to move my domain registration to Site5. How can I do this?
How do I go about cancelling my account?
I no longer need my account and would like to cancel it. How do I do this?
Are the Bandwidth limits on the plans monthly or yearly?
For your plans that have bandwidth limits, are the monthly or yearly?
Can I just upgrade disk space or memory on my shared/reseller or VPS accounts if I need more?
I need more space on my VPS. Is it possible to just upgrade my HDD space, or do I need to upgrade my whole plan?
If I’ve paid for a 2 year contract and decide to upgrade after a year, is my remaining year pro-rated and credited to the upgraded account?
I need to upgrade my account but I want to make sure that I will be prorated the amount I paid for my current package.