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How can I change my account information (email, address, etc)?

I need to update my contact/billing info. Where do I go to change this information?

Answers 1 Answer In: Backstage By: [476 Blue Star Level] Oct 19, 2012

I am getting 500 errors on all my pages, what can I do?

When I try to visit my website, all I get is 500 errors. What should I do?

Answers 1 Answer In: Advanced By: [476 Blue Star Level] Oct 18, 2012

Can I add more than 5 emails to blacklist in SpamAssissian?

I would like to add more emails to the SpamAssassin blacklist, however I only see 5 fields. What should I do?

Answers 1 Answer In: Spam Assassin By: [476 Blue Star Level] Oct 18, 2012

I can’t remember the answers to my security questions, what can I do?

I forgot the answers to my security questions. Is there anyway you can reset them?

Answers 1 Answer In: Security By: [476 Blue Star Level] Oct 18, 2012

Would there be downtime if I downgrade or upgrade my VPS?

What kind of downtime can I expect if I need to upgrade or downgrade my VPS?

Answers 1 Answer In: VPS (Virtual Server) By: [476 Blue Star Level] Oct 18, 2012

Can I order just a domain from Site5?

I don't need hosting, however I would like to order a domain name from Site5. Can I do this?

Answers 1 Answer In: Domains By: [476 Blue Star Level] Oct 18, 2012

Do I have to use a jailed shell, or can I use bash?

What is the default SSH type? Is it jailed or bash?

Answers 1 Answer In: SSH / Shell By: [476 Blue Star Level] Oct 17, 2012

Do you have any alternate s/FTP ports that I can use?

My firewall at work does not allow port 21. Is there an alternate port I can use?

Answers 1 Answer In: FTP By: [476 Blue Star Level] Oct 17, 2012

Can you install a web script on my account?

I don't know how to install a web script myself. Do you offer a service for this?

Answers 1 Answer In: Scripts By: [476 Blue Star Level] Oct 17, 2012

How do I connect to my server over SSH using Linux?

I would like to connect to SSH using my linux workstation. What is the best way for me to do this?

Answers 1 Answer In: SSH / Shell By: [476 Blue Star Level] Oct 17, 2012
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