How can I change my account information (email, address, etc)?
I need to update my contact/billing info. Where do I go to change this information?
I am getting 500 errors on all my pages, what can I do?
When I try to visit my website, all I get is 500 errors. What should I do?
Can I add more than 5 emails to blacklist in SpamAssissian?
I would like to add more emails to the SpamAssassin blacklist, however I only see 5 fields. What should I do?
I can’t remember the answers to my security questions, what can I do?
I forgot the answers to my security questions. Is there anyway you can reset them?
Would there be downtime if I downgrade or upgrade my VPS?
What kind of downtime can I expect if I need to upgrade or downgrade my VPS?
Can I order just a domain from Site5?
I don't need hosting, however I would like to order a domain name from Site5. Can I do this?
Do I have to use a jailed shell, or can I use bash?
What is the default SSH type? Is it jailed or bash?
Do you have any alternate s/FTP ports that I can use?
My firewall at work does not allow port 21. Is there an alternate port I can use?
Can you install a web script on my account?
I don't know how to install a web script myself. Do you offer a service for this?
How do I connect to my server over SSH using Linux?
I would like to connect to SSH using my linux workstation. What is the best way for me to do this?