How long does it take for your initial web domain to be available to view after purchasing hosting with site5?
domain name, hosting, new account
Can I set a customer to ONLY have sFTP access?
Most of my customers have had only sFTP access in the past. I am not certain if I want to give them cPanel or not, but for now, just to transfer the sites, I want to give them sFTP. It seems that I can...
Can you help me with the Simplo theme?
Hi, I'm trying to take out this dots beside my logo, but I cant: http://editoracontexto.com.br/blog/ Im talking about that dotted line. Can anybody please help me? Cheers, Diego Jock
How do I deal with repeated (3 times) domain transfer errors?
Network Solutions and Godaddy requests both result in "Canceled - domain contacts did not respond to verification e-mail".
How do I install wordpress before the domain is live?
I have added an account in WHM for a domain that has not yet had the DNS changed at the registrar. I would like to set up and modify a website using Wordpress before changing the DNS so that it can't be...
How do I use Softaculousin cPanel?
I would like to install wordpress on my main site and on others. I doesn't appear in cpanel but I can see it in WHM under plugins. When I click on it I just get a blank page. How do I use it or put it...
How often are automatic backups done?
I'd like to know how Site5 handles automatic backups of websites. How often is it done? Are there limitations? What does a user need to do? Are there options available to users?
Are we able to add/remove features in a cPanel account?
Is it possible to add/remove features in a user's cPanel account? For example, I only want website services, but no email accounts. Or just email accounts, but no website.
Is there a way to set up an email alias?
Our previous hosting company allowed aliases which allowed us to set up an email that would send to multiple email accounts within the domain ie [email protected] would go to [email protected], [email protected]...
How do I find my mySQL username and password?
I need my mySQL username and password to finish setting coppermine photo gallery on a website and it is asking for this info.