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I can’t delete/change/rename a file on my account. Why?

[476 Blue Star Level]

I no longer have the ability to change my files. Why?

Answer #1

Normally the cause behind this is incorrect CHMOD permissions. Remember that if the “user” does not have write access, you won’t be able to make any changes without granting write access first.

For more information about CHMOD, please see the following link…

http://kb.site5.com/ftp/chmod-overview/

Normally, the most common permissions are as follows…
Files: 644
Folders: 755

If you have any questions, please feel free to leave a comment here. Or, if you would prefer, you can speak with our support staff by opening a ticket though Backstage.

Answers Answered By: joliver [476 Blue Star Level]

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