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How to access SSH?

[4 Grey Star Level]

I want to use SSH. If I access SSH in the Programming Centre in the Site Admin page I get a message saying that SSH for “your account should be activated by default”.

For further information the message directs me to the knowledge base. If I access the knowledge base I get a message saying that to use SSH I should activate SSH using the Control Panel.

So I’m a bit puzzled, is SSH activated by default or do I have to activate it using the control panel ?

Supposing I need to activate it using the Control Panel, how exactly do I do this ? I did a search for Control Panel and got no feed back.

And finally what host and login name should use for SSH ? Maybe the login name for the client area ? However using this the system tries to combine the user name to the server and I get :

[email protected]

which is a bit strange and which obviously doesn’t work.

Please answer since I need test my perl scripts on your server,.

Thanks in advance.

Andrew Pindar

Answer #1

I’m just a regular user, but I can tell you what works for me:

slogin -l jimdscot

Then I enter my password as prompted. Where is the site Site5 hosts for me and jimscot is the username assigned to my primary account.

Answers Answered By: jimdscott [3 Grey Star Level]

Answer #2


If you are using Linux\GNU the ssh or slogin will work, but if you are using window program called putty it is a good program to use.

Answers Answered By: lajjr [16 Grey Star Level]

Answer #3

Thanks Jim for the suggestion but its not working for me.
I don’t what the problem is.

Answers Answered By: Radnip [4 Grey Star Level]

Answer #4

Hello Radnip,

Could you please open a ticket with our support department so that they can take a more detailed look into the problem you are having? You can open a ticket through backstage or by emailing [email protected].


Answers Answered By: joliver [476 Blue Star Level]

Answer #5

I placed ticket, received a reply and fixed the problem. For the record :

i) ssh access is now activated automatically for all accounts (a recent change).
ii) to access you need the main account login name and password. I was using some kind of child account created for me by our consultant.

Anyhow problem fixed. Thanks for all the interest.

Answers Answered By: Radnip [4 Grey Star Level]

Answer #6

Hello Radnip,

I am happy our support team was able to solve your problem. If you ever have any other issues, please feel free to contact us again.

Happy Hosting!

Answers Answered By: joliver [476 Blue Star Level]

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