I would like to set up a client support system where I can use the same ssh identity to connect to all of my clients’ accounts. I tried using my ssh identity that I use to connect to the main reseller account but when I try to connect to a client site using that key ( ssh @ ) I end up with an ssh session to my own account.
Is it possible to accomplish what I want, or do I need to use separate ssh identities?
Due to security, all accounts are isolated from each other. Because of this, you will not be able to do what you are asking. Your best bet would be to login to WHM and then proceed to the “Account List” section. From there, you can access all of your clients cpanel accounts by clicking on the “CP” icon.
I am a reseller and would like to set up password-less ssh access to my client accounts. I can do this for my clients that I do not provide hosting but for those that I do, using my identity results in a login to my site, not my clients — again, only for those clients on r4-chicago.
For example:
What I want:
1) ssh [email protected] results in an ssh shell at my main reseller account
2) ssh [email protected] results in an ssh shell at myclientsite.com
What actually happens:
1) ssh [email protected] results in an ssh shell at my main reseller account
2) ssh [email protected] results in an ssh shell at my main reseller account NOT
I hope that clears up what I want, and what is actually happening.
Answer #1
Hello Jeff,
Due to security, all accounts are isolated from each other. Because of this, you will not be able to do what you are asking. Your best bet would be to login to WHM and then proceed to the “Account List” section. From there, you can access all of your clients cpanel accounts by clicking on the “CP” icon.