Advanced
Do your managed servers use cPanel?
Do your managed servers come with cPanel or something else?
What are the differences between the servers in each of the different locations?
Are there any differences between locations in terms of hardware setup? Are there any locations that are better?
Can you move my accounts from my current host to your servers?
Do you offer a migration service to help me move my sites from my current host to Site5?
Are the Bandwidth limits on the plans monthly or yearly?
For your plans that have bandwidth limits, are the monthly or yearly?
Can I just upgrade disk space or memory on my shared/reseller or VPS accounts if I need more?
I need more space on my VPS. Is it possible to just upgrade my HDD space, or do I need to upgrade my whole plan?
Where do I put my website files?
I built my website on my local computer, but I am not sure where I need to put them. Can you help me?
What is a home directory?
What is a home directory and how do I find it?
Does Site5 use RAID?
I am worried about my data. Does Site5 use RAID?
What is RAID?
I keep seeing the term RAID used on your site. What does it mean?
What makes a username or password invalid?
How would my username or password be invalid? I keep trying to change my password, but it says my new one is invalid.
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