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Do I have to register a new domain when I sign up, or can I use my own?

Can I order hosting without buying a domain from Site5?

Answers 1 Answer In: Sales By: [476 Blue Star Level] Feb 8, 2013

How can I tell what plan I have?

Is there an easy way to determine what plan I need?

Answers 1 Answer In: Billing By: [476 Blue Star Level] Feb 6, 2013

Does Site5 offer windows based hosting?

I need to setup a site using Server 2008, does Site5 do windows solutions?

Answers 1 Answer In: Sales By: [476 Blue Star Level] Feb 4, 2013

How long does it take for my account to become active after I have made payment?

I just paid for my account about 15 minuets ago but I don't see my service active yet. How long does it normally take?

Answers 1 Answer In: Sales By: [476 Blue Star Level] Feb 1, 2013

Do you offer discounts or promo codes for college students?

Do you offer any discount/promo for college students?

Answers 1 Answer In: Site5 By: [2 Grey Star Level] Dec 18, 2012

If I use the free trial coupon code when ordering a 6 month term, do I get charged up front?

What happens if I use the free trial coupon when ordering more than a month term?

Answers 1 Answer In: Sales By: [476 Blue Star Level] Nov 20, 2012

What does the slider message “Cheatin’ uh?” mean?

When I try to load a new item to the slider from the gallery I get a message "Cheatin’ uh?". What do I need to do to resolve this? When I tested the theme on my test site it worked fine.

Answers 1 Answer In: Site5 By: [2 Grey Star Level] Nov 16, 2012

Why do gravatar profile pictures not display In Site5 forum?

*Hope this has been posted in the correct category. I have never been able to get the Gravatar photo to display in this Q&A Knowledgebase/forum. I am familiar with Gravatar and connecting various...

Answers No Answers In: Site5 By: [9 Grey Star Level] Sep 18, 2012

How can I unsubscribe from receiving Site5 KnowledgeBase questions?

I posted a question in the Site5 KnowledgeBase and I've received notification of every question posted since then. I'm interesting in seeing responses to my own question, but not others. Where can I adjust...

Answers 5 Answers In: Site5 By: [3 Grey Star Level] Sep 17, 2012

Why are support tickets taking hours before they are addressed?

Things used to be resolved pretty quickly around here. Not anymore. Now it took my last two tickets an average of 3 hours before I get any reply from anybody. Just plain sucks especially when you have...

Answers 6 Answers In: Site5 By: [4 Grey Star Level] Sep 11, 2012

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